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The Model Airplane Shipping Policy
The Model Airplane utilizes existing partnerships with UPS to ensure delivery in around 3 days by Express International Post anywhere in the world (assuming no customs delay in releasing the model at the destination country) where UPS service. In some cases, outlying areas may take an additional day. You will be notified of your expected delivery date at the time of dispatch.
3 DAY DELIVERY TO MOST LOCATIONS WORLDWIDE! That's right! We will deliver to most locations in the world within 3 working days. Our shipping policy is outlined below:
The following countries and regions receive free shipping on all orders: United States of America, Canada, Singapore, Japan, Hong Kong, Australia, New Zealand and the Philippines. All other countries attract a $35 flat rate shipping charge.
You will receive a tracking number by email during dispatch so you can track this on the shipper's website until the items arrive at their destination. You may be responsible for additional taxes and/or customs duty in the destination country. Applicable taxes for importation can be obtained from your local UPS office. The Model Airplane will cover the taxes for exportation from the dispatching country. Your invoice will be emailed to you and also attached to your shipment for delivery.
Your model airplane is covered by insurance during shipment for damage. The model is inspected by UPS agents to ensure the model is complete and without any defects at the time of dispatch. UPS have also guaranteed the model is packed to their strict standards to qualify for transit damage insurance. If you receive a damaged model, insurance claims must be made within 24 hours of delivery by contacting UPS directly.
UPS does not deliver on Saturday or Sunday. If you require a Saturday delivery, you will need to make a prior arrangement with your local UPS office and Saturday deliveries may attract additional fees to be collected at the time of delivery.
All orders are processed and dispatch within 1 working day under normal operations. If there is any delay, you will be notified with an email advising of available options.
UPS does not deliver to post office boxes globally.
If your country is not one of the countries listed on our secure check out page, please contact us. We may be able to arrange shipment through to your country.
Please contact firstname.lastname@example.org for further information or clarification..